How it Works

Call

Any time you’re in crisis to start the process

Connect & Decide

Talk with our care team. We’ll listen to understand, and together, figure out the best way to help.

Get Support

Receive care through a phone call or an in-person response.

Follow-Up

We’ll check in and connect you with ongoing care, only if you want it.

HOPE First Roc will provide service the 19th Ward along with the Genesee-Jefferson Neighborhood
ZIP 14611 & 14619

Where we Work

If you or someone near you is in crisis and you need support — but don’t want to call 911 — you can reach out to us instead

We’re a health-led, community-based, and non-police alternative here to respond with care and connection. You might call us for things like:

Interpersonal Disputes

Substance Use

Crisis Counseling

First Aid and Non-Emergency Medical Care

Suicide Prevention, Assessment & Intervention

Housing Crisis

Grief and loss

Mental Health Crises

Resource Connection and Referrals

Conflict Resolution and Mediation

And more…