Join Our Team

Title: Community Responder
Location: Rochester, NY

About the Job


The Rochester Daniel's Law Community Advisory Board is seeking a Community Responder (part-time) to begin immediately. This position will be part of a peer-led non-police response team that will de-escalate and provide support services to community members during mental health-based crisis situations.

This program operates 365 days per year, 3-11pm daily. Holiday and weekend shifts are shared equitably among all team members through a rotating schedule.

Key Duties

  • Respond to and intervene during crisis situations, including mental, emotional, and domestic challenges

  • Provide social, emotional, behavioral, and mental support for local community members during crisis intervention

  • Participate in required trainings to ensure compassionate, culturally competent service delivery

  • Engage in neighborhood outreach to build trust with community members and local organizations

  • Participate in ongoing 1-on-1 supervision with the Assistant Director

  • Participate in regular organizational meetings with fellow peer responders and the response team supervisor

  • Provide short-term case management and referrals to community-based organizations

  • Additional duties may be determined in consultation with the Director and Assistant Director

Qualifications

  • 2+ years of experience required in crisis intervention, trauma-informed services, and/or related fields (e.g., Counseling, Social Work, Care Coordination and Management, Trauma Intake Clinic)

  • Work experience delivering peer support or trauma-informed care in social services and/or clinical settings

  • Certifications strongly preferred: Peer Support Specialist, CRPA (Certified Recovery Peer Advocate), or equivalent

  • Valid driver's license required (must be insurable by our auto/liability carrier)

  • Must be a resident within the City of Rochester city limits

  • Ability to make decisions and respond effectively during crisis situations

  • Ability to provide quality services in a fast-paced work environment

  • Ability to work collaboratively with a team and community members

  • Respect and compassion for vulnerable individuals during crisis situations

  • Multilingual (preferred, but not required)


Compensation & Details

  • Salary Range: $24-$26/hour

  • Schedule: 10-20 hours/week between 3-11PM

  • Work Location: In person